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Accordion FAQ

In order to design a home, an architect doesn’t necessarily need to be a RIBA registered architect and it doesn’t always guarantee the best results. At BetterSpace, we're lucky to have RIBA architects on board, but we also have a whole host of other architects from different backgrounds who have a proven track record delivering great everyday homes.

Whether you do or do not require planning permissions depends on the type and scale of work you plan to carry out. Our team can help you determine if your plans fall under something called 'permitted development'. If they don't, you’ll need to apply for planning permission. Under UK planning policy you are able to build on your property without planning permission if the proposed development falls under certain rules. For more information, visit our advice centre. Even if you can build under permitted development, we still advise that you apply for a lawful development certificate, we are happy to apply for on your behalf.

We have a main office in London but part of being an innovative organisation we are committed to offering remote working option for our teams. We aim to provide our employees with the freedom to balance their professional and personal lives, reduce commuting stress, and increase productivity.

Yes, we work across the UK. To find out if we work in your area, enter your postcode in the postcode checker on our homepage or contact us via service@betterspace.co.

Hiring a design professional can help optimise space, improve flow, increase the likelihood of planning approval, and avoid mistakes. BetterSpace offers all the benefits of an architectural studio with the added advantages of efficiency, experienced teams, instant availability, and transparent pricing.

While we provide end-to-end architectural services, you may need to work with other professionals like structural engineers, planning departments, drainage surveyors, building control, party wall surveyors, and various tradesmen. We’ll guide you through each required step.

Architect fees can be unpredictable, typically based on a percentage of your total budget or hourly rates. BetterSpace offers a guaranteed, fixed-price quote upfront and a clear rate card for additional work. Use our quick quote tool on the homepage for an instant estimate.

Absolutely! We can develop multiple design concepts for you to compare and choose the best option for your needs.

If you don't have existing drawings, we can visit your property to conduct a measuring survey. Alternatively, you can use our smartphone app to self scan your property. To see how easy it is click here.

We provide all necessary documents for your application but do not submit it for you. We’ll support you with any required adjustments based on planning authority feedback.

Yes, we can create plans for new builds. Select our 'new build' project package from our homepage.

We assign a design team for each project based on the requirements and location. You will always be assigned team members who have experience that is relevant for your project. If for any reason you are unsatisfied with the output of your team, your project success manager can reassign your project to another team member or offer a partial refund. Refer to our Terms of Service for more information about our refund policy.

Yes, we offer floor plans, photorealistic 3D images, and virtual tours to showcase potential updates or extensions to prospective buyers.

No, we need more details about your project to provide an accurate price. Please click the 'get a quote' button on our homepage. It takes a few minutes, and you’ll receive a quote tailored to your project needs.

Yes, the report accompanying your plans will specify the professionals required to complete your project.

We offer various services including design concepts and ideation, layout design, construction drawings, planning documents, architectural visualisation, interior design, and other supporting services.

Payment can be made once we've issued you a quote. Payment can be made securely by using a payment card from your dashboard.

Our service involves four steps: intake, quote, launch, and live project. We work with you to understand your project, provide a quote, launch your project, and work on your design until you're satisfied.

We’re an architectural design company providing services worldwide through our smart online platform.

We offer instant quotes on our website. Just choose the service you require on our homepage, and click ‘get a quote’.

Our price depends on your project requirements and the services you choose. You can get an instant fixed-price quote on our website.

Yes, you can arrange a callback, consultation meeting, or send a personal message to speak with us.

Yes, you can request revisions to your design. We offer two revision cycles by default and additional revisions at a flat hourly fee or with unlimited revisions option.

You can choose to add unlimited revision cycles to the design phase of your project.

We'll need information about your space such as floorplans, layout drawings, sketches, photos, or measurements.

Yes, we can arrange a full measuring survey if needed.

Yes, you can personalise your service package to include the required drawings and documents.

Yes, you can view examples of our projects on our website.

Yes, you can request a callback through our website or contact us via email.

Payment is due only upon launching your project, and you're free to cancel anytime.

Yes, we work with a qualified and experienced team of architectural designers.

Yes, you can contact our support team or your project-success manager.

Not all services require a local architect, and we offer high-standard architectural work remotely.

Even if you know what you want, involving an expert can help validate your ideas and introduce new solutions.

In some cases, we can offer a 48-hour delivery for urgent projects.

Yes, we can review and revise existing design proposals.

Yes, we have extensive experience in designing building extensions and can provide guidance based on your circumstances.

Yes, we can design spaces optimised for accessibility.

You can click here to read our Terms of Service.